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Knowhow - IT and Technology Help

Knowhow is the award-winning end-to-end services brand supporting Currys PC World. Knowhow strives to better serve customers throughout the lifetime of their products and to help them get the best from their technology. Services include delivery and installation, set-up, repairs and protect.

This article series will be introducing new technologies as well as helping us enjoy and make the most of new products for years to come.

Knowhow No. 18

You've got your Sky Box, your TV, your DVD Player and your surround sound; you've also got your digi-box, your DVD recorder, Blu-Ray Player. With all that equipment, if something goes wrong it can be tricky to track down the issue. This article explains why your TV isn't playing DVDs and how to get it sorted out.

 

Why isn't my DVD Player working with my TV?


The Knowhow

Figuring out why your DVD Player isn't 'talking' to your TV is a process of elimination: work through the steps below to identify the cause of the problem.
The problem could lie with:

  • The connector cables/connections
  • The DVD disc itself
  • The DVD Player's optical reader (the lens which 'reads' the data from DVDs)
  • The TV

The connector cables/connections

Before doing anything check all your connector cables; are they securely fastened? Are they in the right place? Are all the electrical sockets in good working order? Has your electricity supply run into difficulty? Make sure that all connections are inserted properly, and that the cables are in the right place.

One of the most important connections is the lead which runs between your TV and the DVD Player; if this isn't in place then your TV can't read the media on the DVD Player and the film won't appear on your TV screen.

The DVD disc itself

Check for scratches, chips, smudges and any other marks. Test the disc isn't faulty by trying a different one in the Player. If the new disc works, then the first one may need replacing.

The DVD Player's optional reader (the lens which "reads" the data from DVDs)

There may be a problem with the lens in the DVD drive; follow the guidelines in this Knowhow article explaining how to solve problems with DVD Trays

The TV

Try switching channels; many Televisions have a default channel specifically dedicated to DVD players. Have a quick flick between the channels to see if the DVD menu appears.


On modern televisions, especially those connected to Digi-boxes or Sky Boxes, there is usually a 'Source' button on the remote control which controls the DVD feed. Find the Source button and flick through this until you reach the right setting for playing DVDs. To return to watching normal Television channels after the movie has ended, simply go back to the source button and flick back to the original source.

 

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