The 50Plus

An interview with Roger Runswick of maintenance company 50plus

Tell us briefly about 50plus:
50plus provides a range of professional and guaranteed maintenance services to householders and businesses. By utilising a mature workforce 50plus brings experience and reliability to all our customers. Our services include plumbing, electrical, handyman and PC support and user training.
We are pretty good at problem solving. Because of this our customers, in addition to thousands of domestic customers include quite a number of letting agents and commercial organisations.
We’ve been around over 10 years now so are quite widely spread geographically.

How do customers book jobs?
It's very simple to someone to get that job completed with 50plus. Customers can book on-line at www.the50plus.co.uk including from a mobile, by telephone with real people to talk to on 0845 22 50 495 (that’s a local rate number), send an email or even a text message.
For geographical areas or in skills where 50plus does not have direct personnel customers can 'post a job' to enable other service providers to see the work that needs undertaking. This free service is monitored by 50plus and all service providers will have signed up to the 50plus code of conduct.
When you telephone 50plus will take your details and find out what needs doing. They will see if they can judge how long the job(s) will take, talk you through the charges and either book an appropriate person for a suitable amount of time or have the right person telephone to book an appointment. Charges vary by area. When booking on-line the charges and services available in the selected area are displayed. The 50plus web site also contains a range of helpful articles setting out how long typical jobs take and the key cost drivers.

Tell us a little more about the service range
We encourage all customers to visit the web site where there is a wealth of information. To summarise the 50plus services include:

The50Plus List of Services

	Plumbing maintenance from tap washers to new showers and bathrooms		General maintenance inside and outside your premises
	Electrical maintenance from minor repairs to new fuse boxes, sockets and lights		and more including fitting plasma screens, laying flooring...
	Gas; boilers and appliance installation and servicing		plus our unique discount HomeCare service...
	Fixing curtain rails, hanging doors, assembling furniture		...and a range of other services.
	Internal and external painting and decorating		Email or call and we’ll see what we can do to help

Roger Runswick is a director of 50plus and a member of the Institute of Engineering and Technology.

He can be contacted at: roger.runswick@the50plus.co.uk.

Visit the 50plus web site at www.the50plus.co.uk to find out more about the organisation, booking jobs or joining them as a service provider.

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