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Planning Retirement Online

You can do IT in later life


You can do IT is a regular feature of aimed at trying to help laterlife visitors make the most of Information Technology on or off the web. 

Jackie Sherman who runs the You can do IT Question & Answer section is an IT trainer and author. Jackie has spent her career in education and specialises in teaching IT to adults. Her courses for adults include such topics as MS Office, the Internet, e-mail and basic web page authoring.  

Jackie has also written several books - you can find more details about these by clicking here. Jackie has also been running a course specifically for over 50s.

Via Jackie aims to particularly help those new to IT and the web to build up knowledge and confidence, so no question is too basic. At the same time she will cover Q&As for the more experienced user. 

So if you would like to ask a question of Jackie, or if you have discovered something which may be of interest to others in making the most of the web, then she would love to hear about that too. Why not email her


June 2010


Q: I often receive emails from individuals, but more frequently businesses that have their address and contact details automatically appear at the bottom below where they have signed it. Can you explain how to set that up, please and can I be selective and not have it appear if I don't want it to?

A: This is known as a Signature, and you can set up a range of different signatures to add to all or selective emails. For example, you could have a business one, one for your role with a charity and one as secretary of your golf club etc.

Most email systems will have the facility, so here is how to do it in Outlook Express.

1. Go to Tools - Options and click the Signature tab.
2. Click the New button.
3. Type in your message ending in the box exactly as you want it to appear, pressing Enter for entries on a new line.
4. Select the signature in the top box and click to rename it e.g. "Business" (OE names them Signature#1, Signature#2 etc. although other systems will offer a naming box.)


5. Select the most appropriate signature to set as the default.
6. Only click the checkbox at the top if you want to add a single signature to all emails. For more choice, leave this box blank.
7. Click OK to save the signature and create new ones if you want more than one.
8. Next time you send a message, click at the end of the text and then go to Insert - Signature. Your choice of endings will be offered so you can select the one that is appropriate for that message.

Add to message


Q: Help! I deleted a very important word processed document by mistake. Is there any way of getting it back?


A: Deleted files – unless you are on a network and they have been saved away from your own computer – are moved to a temporary storage area known as the Recycle Bin. They will stay here for quite a while, until the Bin is emptied for good.

To recover deleted files, open the Bin that should be visible on your desktop and select the Restore option. The file will disappear from the screen and should be returned to its original location.

recycle bin


Q: When I add a table or picture to a document, I find it quite hard to carry on typing underneath. How is it done?

A: It does depend on the version of software you are using as later word processing packages let you click easily. However, for all versions there are two simple ways to move below an object:

a. Click the object to select it and then click to the side. The cursor should appear to the right. Now press Enter and the cursor will move down the page underneath the object and you can carry on typing.
b. Double click on the page below the object and the cursor should appear.



Q: I produce notes about using a computer and I would love to show the different shapes for the mouse pointer on my screen prints. I notice you do that so, what is the secret?


A: Firstly, for anyone who doesn't know about print screen, you can take a picture of any screen or open window on your PC as follows:

1. For the whole screen, press the key marked Prt Scr at the top of your keyboard.
2. For a single, active window – hold Alt as you press the key.
3. You have copied the image into your Clipboard, so now you need to paste it somewhere. This could be into a document or an editing package such as MS Paint.
4. Treat the image as any other picture.

To show the cursor, it will vary depending on your editing program but I use Paint Shop Pro (PSP) and take the following steps:

a. Get the window or screen ready that you want to use for your screen print.
b. Open PSP.
c. Go to File – Import – Screen Capture – Setup.
d. In the window that opens, make sure there is a tick in the Full screen radio button – although you can experiment with alternative capture areas as this gives different results.

Capture setup

e. Choose how to activate the capture – I use the F12 (Hot) function key as shown in the image.
f. Make sure you have checked the "Include cursor" checkbox if that is the aim.
g. Click Capture Now.
h. You will return to your window and can click or hover the pointer over the button or part of the screen you want to display.
i. When ready, press the F12 or other activator.
j. You will be taken back to PSP and will see your screen image WITH the cursor showing.
k. Carry on cropping, saving or printing the image as normal.



View previous editions of YoucandoIT for more useful Questions and Answers

For a wealth of books on the web and IT generally, visit Amazon and under the books section select Computers and Internet.

Don't forget to visit the general laterlife features section called laterlife interest


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