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Planning Retirement Online

You can do IT in later life

July 2006

You can do IT is a regular feature of aimed at trying to help laterlife visitors make the most of Information Technology on or off the web. 

Jackie Sherman who runs the You can do IT Question & Answer section is an IT trainer and author. Jackie has spent her career in education and specialises in teaching IT to adults. Her courses for adults include such topics as MS Office, the Internet, e-mail and basic web page authoring.  

Jackie has also written several books - you can find more details about these by clicking here. Jackie has also been running a course specifically for over 50s.

Via Jackie aims to particularly help those new to IT and the web to build up knowledge and confidence, so no question is too basic. At the same time she will cover Q&As for the more experienced user. 

So if you would like to ask a question of Jackie, or if you have discovered something which may be of interest to others in making the most of the web, then she would love to hear about that too. Why not email her

July 2006



Q:  My friend has sent me some photos by e-mail but, I cannot open them in Outlook Express.  How can I sort this out?

A: What has happened is that a security setting in your e-mail system is blocking attachments in case they carry a virus.  To turn off the block, go to Tools – Options, click the Security tab and take off the tick in the box saying "Do not allow attachments to be saved or opened ………." 


Q:  I have recently missed a favourite radio programme and would like to listen to it.  I have heard that the BBC has made this possible.  Can you explain how I can do this?

A:  If you go to the BBC website at, you will find a grey index running across the top of the screen. Click Radio and find the link on the right-hand side labelled Listen.  You now have two choices:  to listen on your computer via Windows Media Player or the free program Realplayer that you first have to save onto your machine, or to download a program and save it to listen to another day.  There is also an experiment running to offer podcasts which means that, for a subscription, you can be sent the latest episode of favourite programs.

To listen on the computer, click Launch BBC Radio Player. 

You can now choose the radio station and listen live to whatever is on, or find a programme less than 7 days old from the list to hear it again.  It will launch in the left-hand pane and you can play back, pause or change the volume from the buttons available.

To save a program for later listening, follow the links to the trial download and podcast pages, select the link with the right mouse button and click on Save Target As.  Then make sure you save it as an MP3 audio file.


Q:  Is there a simple way to order prints of my photos?

A:  If you have a Windows XP machine, there is a Picture Tasks pane that offers a wizard linking you to three different online photographic companies:  Bonusprint, ExtraFilm and Jessops.

Open the folder containing your pictures, or copy them into a single folder, and then click the "Order prints online" link.  If you don't want a print of them all, set the folder view to display thumbnails so you can identify them easily.

When the wizard starts, select the photos you want printed and then choose one of the companies.  You will be taken to their website where you can register your details, select the size of print and then pay.


View previous editions of YoucandoIT for more useful Questions and Answers

For a wealth of books on the web and IT generally, visit Amazon and under the books section select Computers and Internet.

Don't forget to visit the general laterlife features section called laterlife interest


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