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Planning Retirement Online

You can do IT in later life

August 2006

You can do IT is a regular feature of aimed at trying to help laterlife visitors make the most of Information Technology on or off the web. 

Jackie Sherman who runs the You can do IT Question & Answer section is an IT trainer and author. Jackie has spent her career in education and specialises in teaching IT to adults. Her courses for adults include such topics as MS Office, the Internet, e-mail and basic web page authoring.  

Jackie has also written several books - you can find more details about these by clicking here. Jackie has also been running a course specifically for over 50s.

Via Jackie aims to particularly help those new to IT and the web to build up knowledge and confidence, so no question is too basic. At the same time she will cover Q&As for the more experienced user. 

So if you would like to ask a question of Jackie, or if you have discovered something which may be of interest to others in making the most of the web, then she would love to hear about that too. Why not email her

August 2006


Some niggly problems that are easy to sort out.


Q: Something is wrong with my keyboard as typing the @ symbol displays quote marks instead. How can I get back to normal?


A: It sounds as if your keyboard layout has been set to the wrong language. To change back to UK English, go to the Control Panel and select Regional and Language Options. Make sure the boxes on the Regional Options tab show English (United Kingdom) before clicking OK.




Q: My taskbar is behaving very oddly and often disappears altogether. Is there a way to sort this out?


A: The Taskbar can be set to "auto-hide" which means that it is out of the way until you hover over it with the mouse. If you don't want this to happen, right-click on the Taskbar and select Properties to open the menu of options. In Windows XP, for example, you will can choose a setting that will always keep the Taskbar on top of other windows as well as take off any auto-hide option.






Q: When trying to print out web pages, I often find the last few characters on the right-hand side are truncated. Can I change the settings to make sure I print all the words?


A: Whenever you print, it is a good idea to check first in Print Preview – the option available from the File menu. If you see truncated words, click the Page Setup button and change the Orientation from Portrait to Landscape. You should then have more than enough page widthto show all the text.








Q: When typing e-mail messages, I sometimes find my words are being replaced when I try to make changes. What has happened, and how can I put it right?

A: When this happens, it means you have gone into Overtype mode, instead of Insert mode. The most likely cause is hitting the Insert key (usually near the Delete and Home keys) by mistake. Just press the key again and you will be back to normal.


View previous editions of YoucandoIT for more useful Questions and Answers

For a wealth of books on the web and IT generally, visit Amazon and under the books section select Computers and Internet.

Don't forget to visit the general laterlife features section called laterlife interest


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