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 You can do IT is a regular feature
of laterlife.com aimed at trying to help
laterlife visitors make the most of Information
Technology on or off the web.
Jackie Sherman who runs the
You can do IT Question & Answer
section is an IT trainer and author. Jackie has spent
her career in education and specialises in teaching
IT to adults. Her courses for adults include such
topics as MS Office, the Internet, e-mail and basic
web page authoring.
  Jackie
has also written the four books shown
here - you can find more details about these by
clicking on the cover images above. Jackie has
also been running a course specifically for over
50s.
 Via laterlife.com Jackie aims to
particularly help those new to IT and the web to build
up knowledge and confidence, so no question is too
basic. At the same time she will cover Q&As for the
more experienced user.
So if you would like to ask a question
of Jackie, why not email her jackie@laterlife.com
or if you have discovered something
which may be of interest to others in making the most
of the web, then she would love to hear about that too
jackie@laterlife.com
LATERLIFE MAY 2007
Q: I am very nervous about the Internet. What is
"phishing"
and how do I avoid getting caught?
A: Phishing (pronounced fishing) is the term used to
describe emails and websites that look perfectly legitimate, but
which lure you into entering personal and financial details that
are then used for identify theft or fraud. You will get an email
from an organisation pretending to be Paypal, Ebay, a major bank
etc. and they will all tell you some tale about your account
having a problem. They will include a form or a link to "the
official site" where you will be asked to enter various details.
The simple answer when on the Internet is to suspect EVERYONE.
If you ever get such an email, do not click the link in the
document. Instead, visit your bank or eBay etc in the normal way
– go there via a search engine, for example, or enter the full
address into your Address box. You can then log in using your
security details and will soon find out if there is anything
wrong with your account.
If there is not – either destroy the message you received or
report it – forward it to the organisation concerned. With eBay
for example, the address is
spoof@ebay.co.uk and for Barclays it is
internetsecurity@barclays.co.uk
One website trying to help people is
www.millersmiles.co.uk
and they are worth a visit to check out the current scams that
are circulating.
Q: I use Word and want to save my work into a special
subfolder. Each time I go to save, I have to scroll through all
the folders in My Documents, open the folder and then open the
subfolder. Is there a way to set the computer to open the right
folder each time I save?
A: This facility is available from the Tools - Options
menu. When the window opens, click the File Locations
tab. You will see a window listing the various locations used to
save files. Click the one you want to change in the list i.e.
Documents and then click the Modify button. Navigate to
the right folder so that it is showing in the Look in: window,
click OK and it will then show as the pathway for saving. In
future, this subfolder will open each time you click Save.
Q: Is there a quick way to close down a computer that is
still good for the machine, rather than going through a full
shut down procedure?
A: I always use this method at night, when switching off:
press the key showing flying windows close to the space bar,
then press U, then press U again. (A word of warning. I have a
Windows XP machine. Depending on your operating system, check
the final underlined letter you must press that leads to turn
off/shut down in case it is not U.)
Q: Can you explain how to add a particular toolbar button to
my main screen? I need to use word count and would like it
available instantly, rather than having to find it each time on
the Tools menu.
A:
You can add any buttons you want to a toolbar by using the
customise option. Here are the steps you need to take:
1. Right click any toolbar and select Customize.
2. Click Commands. On the left are the menus and on the
right are all the toolbar buttons associated with each menu.
3. Click the menu name (in your case Tools) and then
scroll down the right hand pane until you come to your target
button such as Word Count.
4.
Click the button name, hold down the mouse button and drag the
button up to the Standard or Formatting toolbar on your screen.
Drag the pointer along the toolbar – the button will show as a
black, vertical bar. When you are happy with its position, let
go and the button will drop into place. It will now be there
every time you open Word.
View previous editions of
YoucandoIT
for more useful Questions and Answers
For a wealth of books on the web and IT generally,
visit Amazon
and under the books section select Computers and
Internet.
Don't forget to visit the general
laterlife features section called laterlife
interest
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