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You can do IT in laterlife 


You can do IT is a regular feature of aimed at trying to help laterlife visitors make the most of Information Technology on or off the web. 

Jackie Sherman who runs the You can do IT Question & Answer section is an IT trainer and author. Jackie has spent her career in education and specialises in teaching IT to adults. Her courses for adults include such topics as MS Office, the Internet, e-mail and basic web page authoring.  

Jackie has also written several books - you can find more details about these by clicking here. Jackie has also been running a course specifically for over 50s.

Via Jackie aims to particularly help those new to IT and the web to build up knowledge and confidence, so no question is too basic. At the same time she will cover Q&As for the more experienced user. 

So if you would like to ask a question of Jackie, why not email her 

Or if you have discovered something which may be of interest to others in making the most of the web, then she would love to hear about that too.

View previous editions of YoucandoIT for more useful Questions and Answers

January 2014

Selling Safely on ebay, Copying Contacts from your Old Phone to your New Phone and Creating Labels in Word.


Selling Safely on eBay

Now it is the New Year, many of you will be planning to sell off unwanted gifts or clothing or other items that have been usurped by new Christmas presents.  If you are hoping to use eBay, times can be hard for sellers.  So here are a few tips on using the auction website safely.

  1. To make sure an item has been received by the buyer, don't rely on "proof of posting."  Pay a little extra for recorded delivery, "signed for" or courier service so that you have a signature as written proof of delivery.
  2. So that buyers cannot lie about the condition of any item they receive (if they try to blame you for damage they later cause themselves), take several photographs just before it is packed.
  3. Always provide FULL details of your items in your advertisements.  Include condition, flaws such as scratches or chipped areas, accurate measurements, age etc. and pay a little more for extra photos that may be required. Then no-one can accuse you of trying to palm them off with damaged or used goods.
  4. If you feel a buyer is deliberately trying to defraud you, tell eBay privately and ask them to look into it.  You cannot post negative feedback about buyers but they do need to be identified and investigated.

To make sure you receive the most offers, don't forget to check that your items are in the right category with the right keywords in their title.  People search using SIZE (for clothes and shoes), USE (for equipment, furniture etc), MEASUREMENTS (curtains, beds, wood etc) or MAKE (most appliances, clothing) so leaving out these vital pieces of information may make your item invisible.

And ALWAYS include a good photograph.  There is no excuse for a listing with no photo, a poor photo where no details are visible or a sideways-taken photo that you cannot rotate on the website.


Q:  I have a new phone.  How do I copy my contacts across from my old phone?

A:  You can store contacts on either a phone or a SIM card, but the latter system is limited as the card can usually hold less information and may only allow a single number for any named person.  If your contacts are only on the phone itself, there may be a problem if the phone is broken, so you need to decide which location is best for you.  Certainly being on the SIM card makes it easiest to transfer to a new phone.

When it comes to transferring from one phone to another, here is the simplest method.  It should be straightforward but doesn't always work.

  1. Use the options in your old phone to copy your contacts from your old phone (if they are stored here) onto your old SIM card.
  2. Place the old SIM card into your new phone and access the menu. 
  3. Select the option to copy the contacts from the SIM card onto your new phone.
  4. You can now take out the old SIM card and replace it with the new one in your new phone.  If you want to, use the menu to copy the contacts across onto the new SIM card.

If this doesn't work, an alternative is to save your old contacts onto your PC using the manufacturer's software and then use your new phone's management software to import them into your new phone.


Q:  How do I create labels in Word?

A:  Whatever version of Word you have, the rules are similar, so here is a step-by-step guide:

  1. Open a new, blank document.
  2. On the Tools menu, find the Labels option.
  3. Get your pack of pre-cut labels ready so that you can check their size and brand.
  4. In the Labels window, select from the following options:
    1. A full page of the same label (e.g. if you write often to the same person or want to label all your new jars of mincemeat), or single labels that will all be different (e.g. for Christmas card lists).
    2. The size and make of your labels as shown on the pack (to set the spacing on the page).  If you cannot find your own, click New Label and enter the various measurements.
    3. Click OK

  5. Back on your page, you will now see an empty table has appeared where you can type out your labels.
  6. Click in the first box and type the first name and address, pressing Enter to move onto a new line.
  7. Press TAB and move to the next box for the second label.  Repeat this until you have completed all the labels you need.
  8. Print out your labels.

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The above article is part of the features section of called laterlife interest. laterlife interest contains a variety of articles of interest for visitors to written by a number of experienced and new journalists.

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